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Each ticket has its own specific conditions, particularly when it comes to changing a flight date. You can find the exact conditions for your flight by searching for it. If the term Reschedule is mentioned in the flight details, it means you can modify your flight. However, please note that there are cases where your ticket may not be eligible for changes.

To change your flight date or reschedule, please follow these steps:

Visit our website and navigate to the Orders section.

1. Enter your Airpaz code and the email address associated with your booking.

2. Click on Search

3. Select the Change Flight option from the menu and proceed with the following steps.

If you are a member:

1. Log in to our website using your credentials.

2. Go to the Orders section.

3. Enter your Airpaz code.

4. Click on Search

5. Select the Change Flight option from the menu and proceed with the following steps.

To add baggage to your booking, please follow these steps:

1. Visit our website and navigate to the Orders section.

2. Enter your Airpaz code and the email address associated with your booking.

3. Click on Search.

4. Select the Add Baggage option from the menu and proceed with the following steps.

If you are a member:

1. Log in to our website using your credentials.

2. Go to the Orders section.

3. Enter your Airpaz code.

4. Click on Search.

5. Select the Add Baggage option from the menu and proceed with the following steps.

To correct traveler data, please follow these steps:

1. Visit our website and navigate to the Orders section.

2. Enter your Airpaz code and the email address associated with your booking.

3. Click on Search.

4. Select the Change Traveler Data option from the menu and proceed with the following steps.

If you are a member:

1. Log in to our website using your credentials.

2. Go to the Orders section.

3. Enter your Airpaz code.

4. Click on Search.

5. Select the Change Traveler Data option from the menu and proceed with the following steps.

Please note:
Changing a flight ticket usually incurs additional costs, even for minor corrections like fixing a small spelling mistake in your name.

Each ticket has its own cancellation conditions, which can be found in your flight booking itinerary email.
Please note:
There are cases where your ticket cannot be canceled, and in such situations, no refund will be provided.

If you are certain about canceling your ticket, please follow these steps to submit a cancellation request:

1. Visit our website and navigate to the Orders section.

2. Enter your Airpaz code and the email address associated with your booking.

3. Click on Search.

4. Select the Cancellation option from the menu and fill the form.

If you are a member:

1. Log in to our website using your credentials.

2. Go to the Orders section.

3. Enter your Airpaz code.

4. Click on Search.

You will receive your e-ticket promptly via email once your reservation with the airline is successfully completed. This e-ticket serves as your electronic confirmation and proof of purchase for your flight. It includes essential details such as your flight itinerary, passenger information, ticket number, and fare details.

While we strive to ensure smooth email delivery, it is important to note that sometimes the confirmation email, along with your e-ticket and receipt, may mistakenly end up in your email's spam folder. We recommend checking your spam folder. It is possible that the email might have been filtered and stored there. By taking a quick look in your spam folder, you can ensure that you don't miss any important communication regarding your flight.

In the event that you still cannot find the confirmation email or if you have any concerns, please don't hesitate to reach out to our customer support team. We are available 24/7 to assist you and can resend the confirmation email if needed. Ensuring that you have access to your e-ticket and receipt is vital for a smooth travel experience, so please do not hesitate to contact us for any assistance regarding your booking.

Yes, you can reschedule your hotel booking by managing your order on our website. Here's how you can do it:

1. Visit our website or apps.

2. Go to the Orders section, where you can find a list of your bookings.

3. Locate the booking you wish to reschedule and select the Change Date option.

4. Follow the prompts to select new check-in and check-out dates for your reservation.

5. Review any applicable terms, conditions, or fees related to the change.

6. Confirm the changes and submit the request.

Once you have submitted the reschedule request, our team will review the availability of rooms for your new dates. We will do our best to accommodate your request and provide confirmation of the rescheduled booking via email.

Please note that rescheduling is subject to availability and any applicable terms and conditions set by the hotel. In some cases, there may be additional charges or adjustments to the booking rate based on the new dates or room availability.

Yes, you can typically cancel your hotel booking, but it depends on the specific cancellation policy of the property and the type of booking you made. Here's what you need to know:

1. Cancellation policy: Each property has its own cancellation policy that outlines the terms and conditions for canceling a reservation. This policy specifies the deadline for free cancellation, any charges or penalties for canceling within a certain period, and any restrictions or conditions that apply. You can find the cancellation policy on the property's page during the booking process or in the confirmation email.

2. Free cancellation period: Many properties offer a free cancellation period, allowing you to cancel your booking without any charges within a specified timeframe. This period is typically stated in the property's cancellation policy and may vary from a few hours to a few days before the check-in date. If you cancel within the free cancellation period, you can expect a full refund or no charges incurred.

3. Non-refundable bookings: Some bookings are non-refundable, meaning that if you cancel, you may not be eligible for a refund. These bookings often have a lower rate or other advantages, but they come with the trade-off of not being able to cancel without penalty. It's essential to review the terms and conditions carefully before making a non-refundable booking.

4. Cancellation process: To cancel your hotel booking, simply through our website or mobile app. Access your reservation details in Orders and look for the Cancel option. Follow the instructions provided, and if any charges apply, they will be clearly indicated before you confirm the cancellation.

5. Customer support: If you have any questions or encounter difficulties while canceling your booking, our customer support team is available to assist you. Contact our support team with your reservation details, and we will provide guidance and help you through the cancellation process.

It's important to note that cancellation policies can vary based on the property, room type, rate plan, and other factors. We recommend reviewing the specific cancellation policy for your booking and contacting the property or our customer support team if you need further clarification or assistance.
Please remember to cancel your booking within the specified timeframe to avoid any potential charges or penalties.

Yes, in most cases, you can change the name on your hotel reservation, but it's important to note that the specific policies and procedures can vary depending on the hotel and the booking platform you used. Here are the general steps to consider:

1. Review the booking terms: Start by checking the terms and conditions provided during the booking process or the confirmation email you received. Look for information regarding name changes, modification fees, and any applicable restrictions.

2. Check the hotel's policy: Different hotels have different policies when it comes to name changes. Visit the hotel's page on our website and look for their specific guidelines regarding name changes or modifications.

3. Contact our customer support: If you wish to proceed with a name change, we recommend reaching out to our customer support team. They can provide personalized assistance, inform you about the specific procedures, and answer any questions you may have.

4. Provide necessary information: When contacting our customer support, be ready to provide details such as your reservation confirmation number, the current name on the reservation, and the desired new name. This information will help facilitate the name change process.

Please note that while many hotels allow name changes, some may have specific policies or restrictions. Our customer support team will liaise with the hotel on your behalf to check if a name change is permitted and if any additional charges or documentation are required. They will guide you through the process and provide the necessary assistance.

We understand that there may be situations where you need to check-in at a hotel under a different name. Here are some important points to consider:

1. Check the hotel's policy: Each hotel has its own policy regarding name changes and check-in procedures. Some hotels may allow check-in under a different name, while others may require the primary guest's name to be present. It's important to review the hotel's policy or contact our customer support team to inquire about their specific requirements.

2. Inform the hotel in advance: If you anticipate the need for a different name at check-in, we recommend informing the hotel in advance. Contact our customer support team, and they will assist you in relaying the information to the hotel. This allows the hotel to make the necessary arrangements and avoid any complications during check-in.

3. Required documentation: The hotel may require specific documentation or authorization for check-in under a different name. This could include a written authorization letter from the primary guest or additional identification documents. Ensure you have the necessary documentation prepared in advance to facilitate a smooth check-in process.

4. Communication is key: Openly communicate with our customer support team and the hotel to explain the situation and any specific reasons for the name change. Clear communication will help ensure that the hotel staff is prepared to accommodate your needs and provide a positive check-in experience.

It's important to note that hotel policies can vary, and it's recommended to contact our customer support team or the hotel directly to discuss your specific situation and confirm the procedures for checking in under a different name. We are here to assist you and make your stay as convenient as possible.

We understand that travel plans sometimes require flexibility in check-in and check-out times. Here's what you need to know about requesting early check-in or late check-out:

1. Early check-in: Early check-in allows you to check into your accommodation before the standard check-in time. While it is subject to availability, you can make a request for early check-in during the booking process or by contacting the property directly. Please note that early check-in cannot be guaranteed and is typically based on the property's availability on the day of your arrival.

2. Late check-out: Late check-out enables you to extend your stay past the standard check-out time. Like early check-in, late check-out is subject to availability and can be requested either during the booking process or by contacting the property directly. However, availability for late check-out may be limited, especially during peak periods or if there are incoming reservations for the same accommodation.

3. Additional charges or fees: Some properties may apply additional charges or fees for early check-in or late check-out. These charges vary depending on the property's policy and the duration of the extension. It's important to review the property's terms and conditions or contact them directly to inquire about any potential fees associated with early check-in or late check-out.

To request early check-in or late check-out, we recommend contacting the property in advance to discuss your specific requirements and confirm their availability. Our customer support team is also available to assist you with any questions or concerns related to your request.
Please keep in mind that early check-in and late check-out are subject to the property's discretion and availability. We recommend planning your travel arrangements accordingly and communicating your preferences with the property to enhance the possibility of accommodating your request.