Jetstar Airways

Company Profile

Jetstar Airways which operates with IATA code (JQ) and ICAO code JST, is a low cost carrier airline that flies domestic & international routes. The airline flies to destinations all over the world with its main hub located in Melbourne Airport (MEL). Jetstar Airways operates under Jetstar Airways Pty Ltd. The company is lead by the CEO, Gareth Evans. The head office for the airline is located in Australia.

History

Jetstar Airways operating with IATA code (JQ) and ICAO code (JST) was founded in 2003. The airline runs under the management of Jetstar Airways Pty Ltd. Throughout its journey, Jetstar Airways has grown remarkably and continues to offer a credible service for their loyal passengers. This airline began its operation on 25-05-2004. Jetstar Airways has won 2011 - 2016 Best Low-Cost Airline - Australia/Pacific by SKYTRAX,2019 Top 10 safest LCCs in the World by airlineratings.com. The milestone that has been achieved by the airline is for now, the airline fly to and from 19 Australian domestic and 13 short and long-haul overseas destinations.

Flight Attendant

Jetstar Airways cabin crew wears a uniform in orange and black. For male flight attendants, they wear T-shirt and black jacket with an orange trim detail with black trousers. For female flight attendants, they wear orange jacket with an orange trim detail and black tailored pants or an A-line skirt. The design itself represents their strong commitment to offer an outstanding service for its passengers during the flight.

Fleet

Jetstar Airways operates using a number of aircrafts, all of which can be seen in the following table:

Call Center

If you have inquiry for the airline or are facing issues during your travel such as delayed flights or lost baggage, you can directly contact the airline. The Jetstar Airways customer service call center can be contacted on one of the following numbers :

Live Chat

Another alternative is to access their live chat page here.

Web Check-in

Through the official website of Jetstar Airways, passengers can check in online. To do so, click here to go to the airline’s check-in page. Web check-in can be done 2 days prior to scheduled departure time.

Airport Check-in

Airport check in can be done in the Jetstar Airways check-in counters 180 minutes before the scheduled flight departure time. You are advised to check in at least one and a half hours before the check in and baggage drop counter at the airport closes.

Kiosk Check-in

Jetstar Airways provides kiosk check-in services for the passengers, which could be accessed at the departure city airport according to the availability. For further information on this service, contact the airline customer service call center. The check in time is 3 hours prior to the scheduled departure time.

App Check-in

It is possible for Jetstar Airways passengers to check in through the airline’s official mobile (Android/iOS) application. To do so, the passengers should download the Jetstar Airways mobile application on their handphone. The check in time is 48 hours before the departure time.

Baggage

Introduction

Jetstar Airways (JQ) is a low cost carrier airline flying to domestic & international routes. The cabin baggage allowance given by this airline is 7 kg and max dimension of 36 cm x 23 cm x 56 cm (L x W x H). The flight ticket fare does not include free checked baggage allowance. Passenger can start checking in at the airport 180 minutes before the flight departure time. Online check in is possible for flight on Jetstar Airways official website page. It can be done 2 days before scheduled flight departure time.

How to Book

1. Go to Airpaz.com, or open the Airpaz application (Android/iOS) on your handphone. 2. Fill in the details in the flight search box. 3. Choose the best flight. 4. Fill in the contact and passenger details on the booking page. 5. Complete your payment through the selected payment method. 6. Receive your Jetstar Airways flight e-itinerary in the My Booking page, or in your email.

How to Pay

Payment for your Jetstar Airways booking on Airpaz can be made via bank PayPal, bank transfer, credit card, and over the counter methods. For the complete information, visit Airpaz Payment Guide page.

Fare Rules